Help

Q. How can I place a RAC request?

A. Select trip of your choice, tap on Reserve button. You will be asked to enter 'Time limit' and pay full amount. Post Time limit, your RAC request will be auto cancelled.

Q. Can I modify my booking?

A. Yes. Before the bus arrives at your pick up point, you can modify your booking. Go to 'My Rides', tap on Modify button on the booking you want to modify. Select trip of your choice and confirm.

Q. What are the charges for modifying booking?

A. You will need to pay the difference between old booking and new booking, plus modify fees. Modify fees is currently standard at Rs 29/-. If any refund has to be made after booking modification, it will reflect in your wallet.

Q. Can I change stops while modifying booking?

A. Yes. After clicking on modify, you land on trip selection screen. You can change origin and destination stops as per your need. Tap on bulb icon on any trip to view fare split.

Q. Can I revert booking once modified?

A. No. Once a booking is modified, there is no option to revert. You can only modify once again to original booking, in which you will need to pay modify fees again.